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Forum Discussion

Medrod's avatar
Medrod
Explorer | Level 4
2 years ago

Dropbox app is having trouble starting up

I'm trying to set up Dropbox on a new Win 11 machine. I tried using the loader online twice and off line installer. I uninstalled the app each time before trying again. Each time I get the little squ...
Desktop
Install
Setting up the apps
Windows
  • Megan's avatar
    Megan
    2 years ago

    Hi K M, I took a look at your previous error log and couldn't help but notice that you're using a beta version of the Dropbox desktop app.

     

    Please access your account's settings, and opt-out of the early releases before trying to re-install our stable version.

     

    You can install the latest, stable version of the app from this page directly. If this doesn't work either, let me know!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi K M, I took a look at your previous error log and couldn't help but notice that you're using a beta version of the Dropbox desktop app.

 

Please access your account's settings, and opt-out of the early releases before trying to re-install our stable version.

 

You can install the latest, stable version of the app from this page directly. If this doesn't work either, let me know!

K M's avatar
K M
Explorer | Level 3
2 years ago

Dear Megan,

Problem resolved. Thank you. 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Awesome news K M!

     

    If you need anything else, let me know! 

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