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shhag's avatar
shhag
New member | Level 2
2 years ago

Dropbox error- Couldn't start dropbox

Hello,

 

I keep getting these massage and couldn't start dropbox.

I tired many suggestions from dropbox community and google search and can't solve the problem.

Maybe one of you could help.

The error file I get:

 bn.BUILD_KEY: Dropbox
bn.VERSION: 187.4.5691
bn.constants.WINDOWS_SHELL_EXT_VERSION: 67
bn.is_frozen: True
machine_id: e7b9eb4c-05bb-4add-8080-3a7f3fbf56e6
pid: 4980
cwd: 'C:\\Program Files (x86)\\Dropbox\\Client'
real_path='C:\\Program Files (x86)\\Dropbox\\Client'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\*\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\*\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: 'C:\\Users\\*\\Dropbox'
real_path='C:\\Users\\*\\Dropbox'
mode=0o40555 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\187.4.5691\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\187.4.5691\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\*\AppData\Local\Temp
TEMP: C:\Users\*\AppData\Local\Temp
tempdir: 'C:\\Users\\*\\AppData\\Local\\Temp'
real_path='C:\\Users\\*\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "desktop/dropbox/client/authentication/register_host_helper.py", line 500, in _try_register_host
File "desktop/dropbox/client/authentication/register_host_helper.py", line 676, in _on_register_host_success
File "desktop/dropbox/infinite/preferences.py", line 156, in update_local_config_from_server
File "desktop/dropbox/infinite/preferences.py", line 293, in _update_local_config_for_key_unlocked
File "desktop/dropbox/client/configuration/context_aware_config_dict.py", line 43, in __setitem__
File "desktop/dropbox/gui.py", line 131, in _trace_warn_if_called_on_main_thread
File "desktop/dropbox/client/config.py", line 325, in __setitem__
File "desktop/dropbox/client/config.py", line 107, in __setitem__
File "desktop/dropbox/sqlite3_helpers.py", line 302, in execute
File "desktop/dropbox/sqlite3_helpers.py", line 268, in _raise_better_operational_exception
File "desktop/pip/six/six-cpython-38/lib\six.py", line 696, in reraise
File "desktop/dropbox/sqlite3_helpers.py", line 297, in execute
sqlite3.OperationalError: attempt to write a readonly database

  • Hi shhag thanks for posting and I am sorry to hear about this issue.

     

    Can you try these steps for me and let me know if they help?

  • EvanDBX's avatar
    EvanDBX
    Icon for Dropbox Staff rankDropbox Staff

    Hi shhag thanks for posting and I am sorry to hear about this issue.

     

    Can you try these steps for me and let me know if they help?

    • shhag's avatar
      shhag
      New member | Level 2
      Hello Evan,

      It worked and now dropbox app is connecting and syncing.

      Thank you very much,

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