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Forum Discussion

OscarV's avatar
OscarV
Explorer | Level 4
7 years ago

Dropbox app freezing Windows Explorer

Hi! I'm having troubles with the Dropbox desktop app. It is syncing correctly, and I can access it just fine through my Windows Explorer, but after selecting a file it crashes my Explorer. I have t...
Desktop
Setting up the apps
Vorter's avatar
Vorter
New member | Level 2
5 years ago

I am also still having this issue. I tried literally every single troubleshooting step here and nothing. The problem is only fixed when Dropbox is uninstalled.

 

EDIT: So I noticed that my iCloud Drive folder was the only other folder that would freeze up when selected. When I started up the iCloud application, the problem suddenly went away for both iCloud and Dropbox folders. Strange...

  • mmarcinkevicz's avatar
    mmarcinkevicz
    Explorer | Level 4
    5 years ago
    Check the windows event log. My issue got fixed by sending the appcrash events

    For this case, it sounds like both apps are monitor a common folder

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