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Forum Discussion

OscarV's avatar
OscarV
Explorer | Level 4
7 years ago

Dropbox app freezing Windows Explorer

Hi! I'm having troubles with the Dropbox desktop app. It is syncing correctly, and I can access it just fine through my Windows Explorer, but after selecting a file it crashes my Explorer. I have t...
Desktop
Setting up the apps
Mohameddragon's avatar
Mohameddragon
Explorer | Level 4

Hi there @tcandeias, 

 

I hope you a nice day and would like to know if you tried my solution of opening a new Admin user on your system and opening you account in the other account and you will have to re-download all your files from dropbox again.

 

For me this is the only solution that worked and now i have moved all my work to the other new account.

joaomarquesfran's avatar
joaomarquesfran
Helpful | Level 5
5 years ago

SOLVED

 

For me the problem was windows, i had to create a new user. Try create a new user to see if the problems persists.

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