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Forum Discussion
Dropbox app freezing Windows Explorer
Hi! I'm having troubles with the Dropbox desktop app. It is syncing correctly, and I can access it just fine through my Windows Explorer, but after selecting a file it crashes my Explorer. I have t...
I am using dropbox desktop app for many years without encountering any problems. Today, i tried to open the dropbox folder on my pc with windows explorer and it froze for about a minute before opening, same goes for every sub folder, i tried to reinstall the application, cleaning cache and temp files, nothing worked. I also noticed when i uninstall the application and try to browse the remaining dropbox folder, it works like a charm without any problem, but when i install dropbox, it starts freezing again. Any ideas?
My operastion system is windows 10 64bit.
Jane
Dropbox Staff
Dropbox StaffI have already tried Advanced re-installation following the steps of that page and it didn't fix the issue.
Hello ? It's been 2 days without a reply from you. The problems still exists.
It's probably an issue with Windows and not Dropbox. Perhaps try using Dropbox on another computer and see if it works for you. I've been having no issues at all and have been using Dropbox on a daily basis.
I have been using dropbox for years on daily basis without a problem too but that doesn't mean anything. It's a problem with dropbox since when i uninstall the program, the problem is gone and i can access the remaining folders without windows explorer freezing.
