You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

onesounds's avatar
onesounds
Explorer | Level 3
7 years ago

Desktop Installer downloading is too slow in korea.

windows client installation is too slow in South Korea. 

when I install dropbox, online installer (small version)

downloading 4 hour and faild. Every Korean dropbox users known that issue, 

so they are using download another website. (ex. download3k.com)

"I've tried to install a long-used drop box on my new PC, but it doesn't work. I think it's a problem with the Dropbox server, but no matter how many instollers you run, the Dropbox installer will not download. No matter how many times you run it, it doesn't work, showing the ridiculous error of downloading only 80MB of program. In such a case, it is not possible to install the machine even if one has to wait for it."

source :

deneb21.tistory.com/540

xetown.com/qna/721963

pjsproject.tistory.com/418

And me too. I've never succeeded in installing it in the past three years.

I always used a different method. (reddit, 3rd praty file host...)

I knew I can download offline installer. (80MB) but "offline installer" is slow too.

(3 hour over - 80MB and faild) The installer seems to be in a slow position to download
from South Korea. (I'm not sure) I have fastest bandwith for 4k video steaming.

Only the dropbox has a problem

The reason why I write this is because tooday I have gmail-dropbox chrome extension issue. 

Customer Support answer me to install a new version, but I could not download it again.

It's a very old problem, but nobody seems to be report it.

Thanks.

 

Setting up the apps
  • Ross_S's avatar
    Ross_S
    7 years ago

    To update here, a number of users are reporting this, they all seem to be on the same ISP.

    We're investigating now.

    As a work-around, Dropbox should be accessable on other ISPs or, should you wish to conect this way, via a mobile hotspot in the mean time.

    Many thanks.

  • irisen89's avatar
    irisen89
    New member | Level 2
    7 years ago

    I also face exactly the same error. It never allows me to install Dropbox. I need it to be run by now, but it fails again and again. Please fix this problem as soon as possible!

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Hey irisen89, 
       
      Welcome to our Community & thanks for posting here on this error, let’s look into the matter together! 
       
      I’d happily investigate this technical issue in more depth with you via email. If you agree to continue this discussion through our Official Support Channel, I’ll make sure to get in touch with you on my end. Once you confirm, I’ll write you as soon as possible. 
       
      Thanks again for your cooperation & I'm looking forward to your next message here! 
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hey onesounds, thanks for posting your question on the Forum & welcome aboard!
     
    I understand that you require further assistance on the matter & for that reason I was able to locate your open ticket with our team! I’ve made sure to transfer your comments to my colleague on this correspondence (this is merely because account-specific cases can only be investigated via our official support channel, as they require sensitive details). 
     
    Once they get to check the relevant info on our tools, they’ll get back in touch with you on this email chain with more info on your request. 
      
    Thanks again for your following-up with us here & for your patience during the process! Have a wonderful day!
  • thetv00's avatar
    thetv00
    New member | Level 2
    7 years ago

    it's so late to download desktop-app and always fail in soeul, korea.

    i tried so many times. but everytime fail.

    plz send me desktop app(dropbox 47.4.74 offline installer) directly.

    email is  [removed by moderator]

    thx u.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!