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Forum Discussion
Can't Drag and Drop into Dropbox from Finder Sidebar
I hope this is the correct place to post this. I commonly drag things from a local drive into Dropbox in Finder, using the sidebar, usually to upload for client access. It is a common enough action t...
hughH thanks for the screenshot, this actually moved me along. There's definitely an issue with dragging and dropping to "Dropbox" in Favorites in the Sidebar. There is also a Locations section below Favorites in the Sidebar, which contains the same Dropbox folder (but with the Dropbox logo). I confirmed that dragging to Favorites in fact doesn't work, but dragging/dropping to the folder in Locations does work. I also confirmed that, while dragging/dropping to the toplevel Dropbox folder in Favorites does not work, if you have a sub-folder of Dropbox in Favorites, you can drag/drop to that.
The attached photo shows the Dropbox folder in Locations, and the move working. You can also see Dropbox in Favorites above--moving to that spot does not work. We'll look into that. Meanwhile, I hope that you can work around this issue by dragging/dropping to Locations rather than Favorites on the Sidebar.
Jay
Dropbox Staff
Dropbox StaffBy default, the Dropbox folder, when the app is running, would have a Dropbox icon on there. Could you attach the screenshot of the Get Info page for that folder?
billgdbx
Dropbox Engineer
Dropbox EngineerhughH thanks for the screenshot, this actually moved me along. There's definitely an issue with dragging and dropping to "Dropbox" in Favorites in the Sidebar. There is also a Locations section below Favorites in the Sidebar, which contains the same Dropbox folder (but with the Dropbox logo). I confirmed that dragging to Favorites in fact doesn't work, but dragging/dropping to the folder in Locations does work. I also confirmed that, while dragging/dropping to the toplevel Dropbox folder in Favorites does not work, if you have a sub-folder of Dropbox in Favorites, you can drag/drop to that.
The attached photo shows the Dropbox folder in Locations, and the move working. You can also see Dropbox in Favorites above--moving to that spot does not work. We'll look into that. Meanwhile, I hope that you can work around this issue by dragging/dropping to Locations rather than Favorites on the Sidebar.
Thank you - that worked. Problem solved.
- billgdbx
Glad to hear it!
I was having the same issue on my M2 Macbook Pro (13.4.1) with Dropbox 177.4.5399. Just like in the screenshots shown above, my Dropbox folder in the Favorites sidebar had a default folder icon next to it and would show the "no entry" icon when dragging and dropping to it.
I was able to resolve this by navigating in Finder to /Users/<username>/Library/CloudStorage. (In Finder under the Go menu bar item hold down Option and then select Library). I then dragged the Dropbox folder from inside CloudStorage to the Favorites sidebar and it showed up with the proper Dropbox icon. See screenshot.
I am able to drag to it now.
Best,
YElan
