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Forum Discussion
Can't access beta forum
I received the beta and the corresponding email. I am unable to access the beta forum.
- Happy Wednesday emptywhitenoise!
I checked deeper into this, and it seems you've been accepted, and you should be able to have access to the MacOS beta forum now.
Can you check on your end, and confirm?
- Megan
Dropbox Staff
Hi emptywhitenoise, let's get right into this!
Are you signed into our Community, using the same email address that your invited Dropbox account is under?
Do you see an option in the email to request access on your end?
Let me know, and we'll take it from there.Today when I tried the link to join, the button was there to request to be added. Yesterday the link brought me to the same page but there was no such button, It kept prompting me to sign in. I would sign and be greeted with an error page.
- MeganThank you for the speedy reply, emptywhitenoise!
I'm assuming you managed to resolve that, and get access now, right?
Can I please be added?
I'm in the same boat. I got the beta invite but can't access the forum. And I don't know if my forum user name is associated with my dropbox email or how to check it. I'd love the help!
It sounds like there might be an issue with your account permissions. I would recommend checking if you're logged in with the correct account associated with the beta. If that doesn't help, try reaching out to support for assistance in granting access to the beta forum. They should be able to help resolve the issue.
