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Kshni's avatar
Kshni
Explorer | Level 3
7 years ago

C drive too small for Dropbox, I want to use the other partition (ie 'D' drive)

My HP computer's hard disc is 2Tb, but HP set it up as two drives, with the C drive being a tiny 120Gb, meaning I will never get the full use of my Dropbox subscription because the C drive can't support Dropbox beyond 100mb or so. How can I get Dropbox to install and use the greater partition (ie 'D' drive) which is 1.8Tb and would give me full use of my Dropbox 1Tb subscription? Reinstalling doesn't give me control over what drive Dropbox installs/uses. How can I twist Dropbox's figurative arms into using the larger partition?

Desktop
Setting up the apps
  • Walter's avatar
    Walter
    7 years ago

    Sorry to hear that and thanks for keeping us posted Kshni!

     

    For your convenience now, I will give you the exact steps you need to take to do this. Hopefully this will work for you following these: 

     

    1. Click the Dropbox icon in the system tray.
    2. Click the gear icon (Preferences).
    3. Click Sync.
    4. Click Move… (Windows).
    5. Select the new location for your Dropbox folder.
    6. Let Dropbox move your folder and its contents to the new location (i.e. your D Drive). 

    Give this process a little time as the desktop application will need some time to re-index. Once it states "up to date" you'll be fully synced and ready to go. 

     

    I hope this helps and please let us know how this goes. 

    • Kshni's avatar
      Kshni
      Explorer | Level 3
      7 years ago

      I've just tried that, it hasn't worked :( 

       

      Do I need to reboot to get the silly thing to look at the D drive instead of the C drive?

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        7 years ago

        Sorry to hear that and thanks for keeping us posted Kshni!

         

        For your convenience now, I will give you the exact steps you need to take to do this. Hopefully this will work for you following these: 

         

        1. Click the Dropbox icon in the system tray.
        2. Click the gear icon (Preferences).
        3. Click Sync.
        4. Click Move… (Windows).
        5. Select the new location for your Dropbox folder.
        6. Let Dropbox move your folder and its contents to the new location (i.e. your D Drive). 

        Give this process a little time as the desktop application will need some time to re-index. Once it states "up to date" you'll be fully synced and ready to go. 

         

        I hope this helps and please let us know how this goes. 

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