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Forum Discussion
"Access is denied" error after transfer of Dropbox from an old computer to a new one
Hi,
My laptop screen broke and my software and data was mirrored on to my new laptop.
My Dropbox files are on my computer, but the Dropbox App isn't working. For a short while I did not reali...
Rich
Super User II
Super User II
rgll wrote:
One of the issues is that I get an error message when I try to access a Dropbox folder directly.
real_path='C:\\Users\\RLandgraf\\AppData\\Local\\Temp'
Access is denied: 'C:\\Users\\rlandgraf_surface\\AppData'
Your profile path is different on the new computer, compared to the old computer, so Dropbox is either looking for a folder it can't find, or doesn't have permission to.
... my software and data was mirrored on to my new laptop.
The easiest way to transfer Dropbox to another computer while not having to re-download everything is to first copy your Dropbox data folder to the new computer and name it something like Dropbox_OLD. Don't bother trying to transfer the Dropbox application. Just install it fresh on the new computer and specify the location for your Dropbox folder. As soon as it's done installing it will start to sync. Exit the Dropbox application, move or copy the files from Dropbox_OLD to Dropbox, and start the Dropbox application again. At this point it will start to index your files. Be patient and LET IT WORK.
So for your current situation, I would uninstall and reinstall Dropbox (perhaps you need an advanced reinstall) and follow the steps above. Works for me every time.
