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Forum Discussion
"Access is denied" error after transfer of Dropbox from an old computer to a new one
Hi,
My laptop screen broke and my software and data was mirrored on to my new laptop.
My Dropbox files are on my computer, but the Dropbox App isn't working. For a short while I did not reali...
Hannah
Dropbox Staff
Dropbox StaffSorry to hear about this issue, rgll.
There are two likely reasons why this might be happening.
It could be a connection issue or some kind of security program, like an antivirus, VPN, etc. that is causing this.
Can you restart your computer and simply hover your mouse over the Dropbox icon in your system tray, and let us know what you see there?
Thanks in advance.
