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Explorer | Level 3

2 years ago

Why is the referral status ineligible?

Hi all, I referred Dropbox to a colleague for both his work and school. Would this be eligible? They were both marked as ineligible and I don't understand why. I didn't receive extra bonus sp...

Dropbox Staff

2 years ago

Can we send you an email, so we can investigate this further, Johnny?

johnny18420

Explorer | Level 3

2 years ago

Yes please, if you can email that would be amazing.

Megan
Dropbox Staff
2 years ago
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Hi johnny18420, I just sent you an email, I'll see you there!
johnny18420
Explorer | Level 3
2 years ago
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Hi Megan,

I received your email and I responded. Thank you 🙂

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Would this be eligible? They were both marked as ineligible and I don't understand why. I didn't receive extra bonus sp...","body@stringLength":"297","rawBody":"

Hi all,

I referred Dropbox to a colleague for both his work and school. Would this be eligible? They were both marked as ineligible and I don't understand why. I didn't receive extra bonus space and I don't think it's fair.

Why did this happen?

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Yes please, if you can email that would be amazing.

","body@stringLength":"58","rawBody":"

Yes please, if you can email that would be amazing.

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Can we send you an email, so we can investigate this further, Johnny?

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Can we send you an email, so we can investigate this further, Johnny?

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Why is the referral status ineligible?","moderationData":{"__ref":"ModerationData:moderation_data:710863"},"body":"

Hi johnny18420, I just sent you an email, I'll see you there!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"63","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-09-01T01:31:23.663-07:00","lastPublishTime":"2023-09-01T01:31:23.663-07:00","metrics":{"__typename":"MessageMetrics","views":1371},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:709664/message:710863","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"261","rawBody":"

Hi , I just sent you an email, I'll see you there!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:710863_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:711177":{"__typename":"ModerationData","id":"moderation_data:711177","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:711177":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1739943"},"id":"message:711177","revisionNum":1,"uid":711177,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:710834"},"conversation":{"__ref":"Conversation:conversation:709664"},"subject":"Re: Why is the referral status ineligible?","moderationData":{"__ref":"ModerationData:moderation_data:711177"},"body":"Hi Megan,

I received your email and I responded. Thank you 🙂","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"64","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-09-03T09:50:15.474-07:00","lastPublishTime":"2023-09-03T09:50:15.474-07:00","metrics":{"__typename":"MessageMetrics","views":1345},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:709664/message:711177","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"143","rawBody":"Hi Megan,

I received your email and I responded. Thank you 🙂","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:711177_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1741624997000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1741624997000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1741624997000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1741624997000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"Revision:revision:710863_1":{"__typename":"Revision","id":"revision:710863_1","lastEditTime":"2023-09-01T01:31:23.663-07:00"},"Revision:revision:711177_1":{"__typename":"Revision","id":"revision:711177_1","lastEditTime":"2023-09-03T09:50:15.474-07:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"101001015","messageSubject":"why-is-the-referral-status-ineligible","messageId":"709664","replyId":"710834"},"buildId":"G6LFdF6Y8sb5g8rZyM3sC","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}