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Forum Discussion
Too much cloud storage
Hello, I has loggt into my account after 3 Years and I was surpriced that I have 105 GB cloud storage but normaly I should have 2 GB with the Basic Sub. Could someone help me with this? And also t...
Hi Michael Schwaninger, thanks for bringing this to our attention.
As you've discovered, it seems your account has a promotional offer of 100 GB applied to it. Generally these offers last at most for one year.
However, you might have activated an older offer of some kind over 5 years ago, to which I don't have any details about, which granted what seems to be a permanent increase.
If you have any further queries, feel free to message back.
Jay
Dropbox Staff
Dropbox StaffHi Michael Schwaninger, thanks for bringing this to our attention.
As you've discovered, it seems your account has a promotional offer of 100 GB applied to it. Generally these offers last at most for one year.
However, you might have activated an older offer of some kind over 5 years ago, to which I don't have any details about, which granted what seems to be a permanent increase.
If you have any further queries, feel free to message back.
Hallo Jay,
can I get problems with the operators of Dropbox or not?
- Jay
No, there shouldn't be any problems, it looks to be a legitimate increase from some form of promotion, and given that it's well over the normal expiry dates for other promotions, this looks to be permanent. Enjoy the quota!
Hallo Jay,
thank you for the support and have a nice day.
