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joaomldias's avatar
joaomldias
New member | Level 2
3 years ago

Storage space

Hi,

I have a basic account (12Gb storage space) and I started receiving warnings that my dropbox was full. I cleaned up my dropbox, including deleted files, until I reached 700Mb. However, I am still getting the same messages and the remaining files are not synchronising.

Can somebody help me to fix this issue?

Thank you.

 

João 

Storage space
  • Rich's avatar
    Rich
    3 years ago
    joaomldias wrote:

    I started receiving warnings that my dropbox was full. I cleaned up my dropbox, including deleted files, until I reached 700Mb. However, I am still getting the same messages and the remaining files are not synchronising.

    Check your Backups page. You likely have a backup running.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    joaomldias wrote:

    I started receiving warnings that my dropbox was full. I cleaned up my dropbox, including deleted files, until I reached 700Mb. However, I am still getting the same messages and the remaining files are not synchronising.

    Check your Backups page. You likely have a backup running.

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