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chrisryanphotog's avatar
chrisryanphotog
Explorer | Level 4
2 years ago

Trying to copy a folder from an external drive to Dropbox, but get error about the disk space.

Hi all, I have just upgraded to Dropbox with 2 TB of storage. I am trying to copy a folder of 76.62 GB from an external hard drive to Dropbox which has 1.84 GB in it. I am getting the message: Not ...
Desktop
Mac
Storage space
Sync
  • Walter's avatar
    Walter
    2 years ago

    There should be an option for this in the app's preferences under the Sync tab, Chris. 

     

    Can you give it a go and let me know if this helps? 

chrisryanphotog's avatar
chrisryanphotog
Explorer | Level 4

Hi Walter,

Thank you for the quick response and advice.

Yes, my MacBook Pro is running out of space, that's partly why I am putting files onto Dropbox. I think you're right, I needed to allow the app to sync changes after setting the files to be online only. I have successfully transferred files today without problem however I must control/click on each folder and set each one to online only every time I choose another folder to copy to Dropbox. Is there a way of setting preferences to make all new files to be online only?

Regards,

Chris

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

There should be an option for this in the app's preferences under the Sync tab, Chris. 

 

Can you give it a go and let me know if this helps? 

  • chrisryanphotog's avatar
    chrisryanphotog
    Explorer | Level 4
    2 years ago

    Hi Walter,

    Yep, I have the app preferences set to New Files Default: Online only. I'll let you know if I continue to have problems.

    Thanks for your help.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      No worries chrisryanphotog - just let me know if anything comes up! 

      • chrisryanphotog's avatar
        chrisryanphotog
        Explorer | Level 4
        2 years ago

        Hi Walter,

        I'm still having trouble backing up an external hard drive. The Dropbox app won't recognise it. It's plugged in and the Finder on my MacBook Pro displays it and it's contents will open but the Dropbox app asks me to Add a Backup, plug in an external hard drive. Please advise if you can.

        Thanks

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