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abby2024's avatar
abby2024
New member | Level 2
11 months ago

Online-only files still take up space from my hard drive

My Dropbox syncing is experiencing delays, and upon investigation, I suspect it may be due to the full capacity of my C drive. Upon checking, I discovered that some files are stored locally despite being set to online-only.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Welcome aboard the Community, abby2024

     

    Can you send over a screenshot of any files/folders currently set to sync as online-only, which are still taking up space from your hard drive? I’d like to check the syncing icons next to them. 

     

    Also, please take one more step with me, and right click on these files, select Properties/Get info, and send me a screenshot of the next window you’ll see. 

     

    Let me know once you’ve got more info.