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Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
I agree with you, only the fact that drobpox has reviewed its unlimited offer, it is simply because they are recovering the Google cloud groups that allowed themselves to store tons of content. All is indicated in various sources of REDDIT. A few months ago if you ask for 1 pb a dropbox have give it to you eyes closed.
Niitr0, As an IT professional, I do not believe the excuse that they did not know what was happening before it was too late. None of the companies I work with would offer a service they could not support or accommodate.
For example, one of the companies I manage asked up front for 800TB, they wanted to create an off-site backup of their local server data and databases. Dropbox had no problem telling them they could get the 800TB and even told me over the phone and chat lines that it would be given once the account was paid for; this by the way has been the normal for the other companies I have helped with implementing Dropbox in their workflows. However, in this case, they are stuck at around 420TB and being told they can only get 1TB a month. Now, a simple calculation will tell you this will mean they will need to wait 38 months to get the data needed to complete their offsite backup, clearly not what was sold. We need to make sure Dropbox knows that this is unacceptable to promise one thing and give another.
Unfortunately, this thread seems to devolve into a finger pointing game at various groups; IE plex users, backup users, storage only users, etc. In fact, we all need to be collectively pointing the finger at Dropbox and letting them know we see them and that this is not acceptable. We need to make sure we stay focused and have people simply comment that this is affecting them and how it is going to cost Dropbox their business. This is the only thing that is going to make Dropbox move. Pointing fingers serves no purpose other than angering and dividing a community needlessly.
- This is exactly what is done on the discussion thread, I just give you the reason that was given by "members of the dropbox staff" at REDDIT
- For information: We are aware of a current problem accessing our chat service on Dropbox.com/support. We will put it back into service as soon as possible, nothing to do with storage problems
Jep, i have check today the Chatsupport function. It's working.
We are doing it right now Back-up all data from Dropbox.
I have no more trust in Dropbox, i have my second refund and I'm afraid that the account will be killed at some point.The problem is we can't keep working.
- Niitr0 Is there any chance you can find those links and post them here, that way we can have a more complete idea as far as we're Dropbox is standing. I'm sure that'll help us and other customers make the appropriate decision.
- I am also an IT professional. We all KNOW people will use any kind of cloud services for plex if it can be integrated. What would really help them, is if they turned on data dedup across their infrastructure, and allowed all these big accounts to dedup. While not a 100% fix, considering ( according to their last earnings report ) they have over 20 million accounts, I would imagine their would be lots of deduped content. This would stop people from uploading their data in a crypt remote that can't be deduped.
- Dropbox cannot be used for Plex, and give that Plex to close the Plex cloud, moreover in compliance with the DMCA Law, you cannot host this kind of content under dropbox under penalty of permanent banning
- It is essentially for this reason that it is not possible to have all the storage you want
