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Forum Discussion

hasemir's avatar
hasemir
Helpful | Level 6
2 months ago

My Windows 10 PC shows 1.5 GB free space on Dropbox, but the Windows 11 PC says it's full, why?

My win 10 pc show me 1.5 GB free space. My new win 11 pc show me FULL space!!! What to do?????
Desktop
Quota
Storage space
Windows
  • hasemir's avatar
    hasemir
    2 months ago

    Thanks so much, Mark. Now it's OK.

    Have a nice weekend.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
hasemir wrote:

My win 10 pc show me 1.5 GB free space. My new win 11 pc show me FULL space!!! What to do?????

Are you talking about the space on your local drive in each computer, or the space in your Dropbox account?

  • hasemir's avatar
    hasemir
    Helpful | Level 6
    2 months ago

    Thanks Rich, Dropbox account of course.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hi hasemir, are you certain that you've logged into the same account on both machines?

       

      Could you confirm that both devices are connected to the same account according to this page?

       

      This will help me to assist further!

      • hasemir's avatar
        hasemir
        Helpful | Level 6
        2 months ago

        Hi, Jay
        let's start over!
        1. no problem with Dropbox on Win 10 PC Name = DESKTOP-5KSLG9H
        2. after yesterday's trouble, I uninstalled Dropbox from Win 11 PC Name = delo_win11!
        3. installed Dropbox on Win 11 PC again today.
        4. same problem again!
        5. uninstalled Dropbox from Win 11 PC name = delo_win11 again!


        Now what should I do to make Dropbox work on the Win 11 PC?

         

        Best Regards

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