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Forum Discussion
my dropbox is overfull. How can that be?
My dropbox is overfilled by many hundreds of percent. How can that be? I didn't put that stuff there and I can't see it to delete it or decide to buy bigger (which I don't need.) TIA.
Walter, this may be straightened out. My page was saying "Drop Box Basic: Out of Space. 57.39 GB used." It looks like one single file had put me over, a file I didn't even ask to put there. After that was deleted my page now says "0.99 GB of 2.5 GB used." It's hard for me to imagine one file being 56.4 GB. And I didn't understand how it could have been put there if : I couldn't access it and it overfilled my "box" by hundreds of percent rather then telling me a recent file wouldn't fit. They obviously wanted to sell me a bigger "box". I don't use DropBox very often and therefore am not an expert but it would really be helpful if the size of each file was available at the top level rather than having to open each one to get properties. There are still aspects to this I don't understand but things look OK for now so thanks for the assistance.
Walter
Dropbox Staff
Dropbox StaffThanks for your keeping me in the loop and providing your feedback on this terskelton - much appreciated.
In any case, I'm glad to see that this is sorted now and please let us know if you have anything else to add or ask.
