You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Ken33073
5 months agoNew member | Level 2
My Dropbox is full, but I deleted everything.
I keep getting the message that my Dropbox has stopped syncing because it's full. So, I moved or deleted almost everything, yet I still get the message. How can this be? I want everything gone so ...
Rich
Super User II
Ken33073 wrote:
I keep getting the message that my Dropbox has stopped syncing because it's full.
Have you checked your Backups page? Share a screenshot of your usage as shown on your Plan page. It would look like this:
Ken33073
5 months agoNew member | Level 2
- Rich5 months agoSuper User II
You have the Backup feature enabled. Check the Backups page that I referred to in my previous reply.
- Ken330735 months agoNew member | Level 2
I checked the Backups page, and I disabled backing up to my PC.
But why does backing up on my PC count against my storage space? I am concerned about what's stored in the cloud. I can't even check what is on the cloud. It just keeps telling me it's "full".
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!