I'm using a Mac and have about 100Gb of DropBox folders, many are local on my HD as well (I have DropBox Plus 2Tb plan).
I went through and changed all files to online only (grey icon) and now my D...
Hey alanS, sorry to jump in here, but I just wanted to mention that this space might be taken up by the cache folder that Dropbox creates on your computer.
If the desktop app has finished syncing and it's 'up to date' in your menu bar, you could try deleting it to free up some hard drive space.
Hey jonpen69 - could you let us know some additional information so that we can assist further?
For example, what is your computer's OS version and if you're running the Dropbox desktop app, what is its current status and version as shown in your menu bar?
Also, a screenshot of where you're spotting the discrepancy would also help, so feel free to include one.
I am On Mac OS10.15.7 I solved it. it was the Dropbox.cache folder which contained all the mirrors of uploaded files that were not cleared out of this folder after a successful upload.
So... I had to reveal the Dropbox.cache folder by pressing (SHIFT, COMMAND, (.)PERIOD) and delved inside the "old.files" folder. Why this wasn't being emptied after a successful sync is the question. And why it stored it there in the first place is a waste of space and time, I was transferring from an external drive directly to dropbox which begs the question, Why does it even get copied into the mac file system at all?
The Dropbox cache folder acts as a staging place for your sync tasks (uploads, downloads, backups etc.) and keeps the files for 3 days as a fail-safe as you'd be able to restore the files from there in case of an emergency.
This means that it's auto-cleared after 3 days of a successful sync and if you made sure that the app is 'up to date' and not still syncing, you're safe to clear it manually as you did.
In any case, I'm glad to hear you sorted this out in the end and thank you for keeping us in the loop too jonpen69
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I'm using a Mac and have about 100Gb of DropBox folders, many are local on my HD as well (I have DropBox Plus 2Tb plan).
\n
I went through and changed all files to online only (grey icon) and now my DropBox folder says I have maybe 1GB...but in the finder when I look at overall space on the computer it's still showing HD is almost full!
\n
I have \"Online only files on Mac\" set to ON.
\n
I don't understand how DropBox deletes files because I had so much data locally stored and when I changed to online only I never saw anything show up in the Trash on my Mac...so I don't know how the files are deleted from my computer?
\n
How can I fix this so my computer doesn't think the HD is almost full?
Thanks,
\n
Alan.
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I am On Mac OS10.15.7 I solved it. it was the Dropbox.cache folder which contained all the mirrors of uploaded files that were not cleared out of this folder after a successful upload.
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I am On Mac OS10.15.7 I solved it. it was the Dropbox.cache folder which contained all the mirrors of uploaded files that were not cleared out of this folder after a successful upload.
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Hey alanS, sorry to jump in here, but I just wanted to mention that this space might be taken up by the cache folder that Dropbox creates on your computer.
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If the desktop app has finished syncing and it's 'up to date' in your menu bar, you could try deleting it to free up some hard drive space.
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Let me know if this helps, Alan.
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Hey jonpen69 - could you let us know some additional information so that we can assist further?
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For example, what is your computer's OS version and if you're running the Dropbox desktop app, what is its current status and version as shown in your menu bar?
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Also, a screenshot of where you're spotting the discrepancy would also help, so feel free to include one.
","body@stringLength":"713","rawBody":"
Hey - could you let us know some additional information so that we can assist further?
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For example, what is your computer's OS version and if you're running the Dropbox desktop app, what is its current status and version as shown in your menu bar?
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Also, a screenshot of where you're spotting the discrepancy would also help, so feel free to include one.
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So... I had to reveal the Dropbox.cache folder by pressing (SHIFT, COMMAND, (.)PERIOD) and delved inside the \"old.files\" folder. Why this wasn't being emptied after a successful sync is the question. And why it stored it there in the first place is a waste of space and time, I was transferring from an external drive directly to dropbox which begs the question, Why does it even get copied into the mac file system at all?
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The Dropbox cache folder acts as a staging place for your sync tasks (uploads, downloads, backups etc.) and keeps the files for 3 days as a fail-safe as you'd be able to restore the files from there in case of an emergency.
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This means that it's auto-cleared after 3 days of a successful sync and if you made sure that the app is 'up to date' and not still syncing, you're safe to clear it manually as you did.
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In any case, I'm glad to hear you sorted this out in the end and thank you for keeping us in the loop too jonpen69
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Dropbox Staff
