You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ajondexea's avatar
ajondexea
New member | Level 2
2 years ago

Lost earned storage data after downgrading subscripiton

I  have used drop box for many years for free and had accumulated 5.75 Gb of extra storage space from inviting friends to dropbox. For the last few years I needed more space so got a Plus account. Re...
Dropbox Basic
Dropbox Plus
Quota
Referrals
Storage space
ajondexea's avatar
ajondexea
New member | Level 2

Thank you Jay. That was useful. I do seem to have the amount of GB from previous referrals. It seems that the problem is that that it keeps saying that I don;t have enought espace. 

I have erase everything that I can erase so I should have less than 2gb but it still says that I am using 18gb. I have erase all shared files as I have seen this may be the problem but it still tell me I am using 18gb. I cannot find anything else to erase.

I don;t know what else to do. Can you help, please?

Thanks

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Have you accidentally activated Backups? 

www.dropbox.com/backups 

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