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Lilochee's avatar
Lilochee
New member | Level 2
4 months ago

Just got invited to a Dropbox team. The shared folder is above 3gb. I need a payed plan to access?

I got an invitation to participate on a folder from a company that i´m working with. I´m on a basic plan (just joined). The folder has over 3gb and it doesn´t allow me to access it - basic plano offe...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

HI there Lilochee - thanks for using Dropbox and welcome to the Community!

 

It sounds like you got an invitation to join a shared folder, not a team account. 

 

In this case, since the folder is larger than your account's quota, you'll need to ask the company to share a link to the folder with view only rights, to avoid affecting your own account's quota. 

 

If you need to upload back to their account, you can ask them to open up a file request for you from their end instead.

 

I hope this helps!

Lilochee's avatar
Lilochee
New member | Level 2
4 months ago

Hey @walter thanks for getting back. Appreciate your response.
How can the company invite me for a team account? What are the requirements?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    They can follow these steps, assuming that they're using a Dropbox for teams account Lilochee 

    • Lilochee's avatar
      Lilochee
      New member | Level 2
      4 months ago

      Excellent, Thanks again @walker.
      Just one more question. The company has a business account. How can the company know if it has a Team Account? And if not, set it up? 

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        4 months ago

        If its a Business Account thats a team one Lilochee 

         

        They will need to make sure they have a spare paid licence for you, or, if not buy one before they send you it 🙂

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