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Robert F.41's avatar
Robert F.41
Helpful | Level 6
3 years ago

How to view size of Dropbox folder isn't working for me

I'm trying to determine how much space my "pictures" folder is taking up by following these instructions.  However, they're not working for me.  In step 5, when I click the ellipsis, I don't see an option to "Calculate Size".  Are these instructions out of date or am I just doing it wrong?  I've attached links that show what I'm doing.  Thanks.

 

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  • Robert F.41 wrote:

    Are these instructions out of date or am I just doing it wrong?


    You need to be on one of the List views.

     

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Robert F.41 wrote:

    Are these instructions out of date or am I just doing it wrong?


    You need to be on one of the List views.

     

     

      • Dave J.11's avatar
        Dave J.11
        New member | Level 2

        Rich Even if in the list views there's still no calculate size option on the ellipsis list.

         

         

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey naoko_cuyana, sorry to hear you're having issues with this.

     

    I just tested this out on my Chrome browser and it works just fine for me. Are you sure you're following the steps my colleague Hannah mentioned?

    • craighillyard's avatar
      craighillyard
      New member | Level 2

      Is it possible it is the version or license you have assigned to your account.  

      I have 2 accounts and comparing the settings. 

      on the dropbox basic, I can see the folder size and everything, the menu shows correct.

      on the dropbox business legacy, the menu's are different and I have the same issue. the interface is definitely difference.

      dont know the solution, but what I am seeing.

       

       

      • craighillyard's avatar
        craighillyard
        New member | Level 2

        update.
        if you click on the column headings, you can see a drop down menu.   select size.

         

        once this column is displayed, the menu's to calculate size and everything appears.