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Forum Discussion
Zed
Dropbox Staff
Dropbox StaffHow to get more Dropbox storage space for free
Hello everyone!
I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox.
From your Account Settings page you see all you...
The only time referral space is removed from an account is when it has been determined that a referral had been earned through illegitimate means. When that happens, all referral space is usually removed.
The only way to know the actual cause is to contact Support.
Open your ticket here: https://www.dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).
Hello, Two friends that I referred have installed dropbox and started using it. But it still says " Waiting for Install" in Space earned. How do I get credit for the referral? Thank you!
Rich
Super User II
Super User IIHave they installed it on a computer? Mobile devices (phones/tablets, etc.) do not count.
If they did install it on a Windows computer, make sure they download and install the full Dropbox client and not the app that's found in the Microsoft Store. That app is a mobile client and will not qualify for the referral.
If they did install it on a Windows computer, make sure they download and install the full Dropbox client and not the app that's found in the Microsoft Store. That app is a mobile client and will not qualify for the referral.
