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Forum Discussion

RayhanHosain's avatar
RayhanHosain
Explorer | Level 4
3 years ago

Dropbox says I am running out of space, however I deleted everything and the issue remains

I am a free user. According to dropbox, I have used more than 2 gb. But I have moved all the files on dropbox to another folder and i could see that the total size of the files is only 132 mb. And al...
Dropbox Basic
Storage space
  • Hannah's avatar
    Hannah
    3 years ago

    Sorry to jump in here, RayhanHosain!

     

    Do you perhaps have any computers backed up to Dropbox? You can check your backups tab to find out.

     

    Can you please send us a screenshot of what you see on this page?

Minoru 's avatar
Minoru
Explorer | Level 3

After repeatedly deleting and restoring files, the capacity increased dozens of times.
After that, I tried deleting all the files, but the capacity did not recover.
Could it be a bug?

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey Minoru, thanks for reaching out to us today.

 

Did you perhaps enable our backup feature at some point?

 

What do you see in your backups page?

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