You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

DJLL's avatar
DJLL
New member | Level 1
26 days ago

Dropbox referral storage space reduced to 2GB.

Hello, I've had my account for years (more than 10) with 10GB after all the tasks and referrals, but now my account is showing as only 2GB. I still have this account synced with local service that shows 10gb. What is going on? I checked the referral page and none of my referrals show either.

  • DJLL's avatar
    DJLL
    New member | Level 1

    I've checked my sync drive and it shows my files were deleted on 06/2024, despite having syncd files on 03/2024. Now my sync doesnt even work.

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II

      What does www.dropbox.com/events show?

      DJLL wrote:

      I still have this account synced with local service that shows 10gb. What is going on? I checked the referral page and none of my referrals show either.

      You have almost certainly logged in to a different account, or, set up a new one by accident. 

      To test it add a file to the online web page and see if it appears on the computer as it should. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!