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GlasgowJill's avatar
GlasgowJill
Helpful | Level 5
10 months ago

Dropbox backup - I never asked for it, but it busted my storage limit

Hi,   I've been using Dropbox Basic for about 10 years. About a year ago, to get more (free and EU-based) space, I signed up for pCloud, which also allowed me to back up Dropbox. All good, until ...
Dropbox Backup
Dropbox Basic
Quota
Storage space
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi GlasgowJill, thanks for bringing this to our attention.

 

You can read up on what Dropbox Backup is from this article in our help center. Essentially, files are backed up to a separate section on the site, and the sync is one-way, from computer to site.

 

It is also available on our Basic free plan.

 

If you have any further queries, feel free to message back.

  • GlasgowJill's avatar
    GlasgowJill
    Helpful | Level 5
    10 months ago

    Thanks Jay.

     

    I signed up for Dropbox Basic about ten years ago, and I've had no need to reinstall it since. All this time I've regarded Dropbox sync as a form of backup (thanks to Rich for the correction) and I don't recall a backup feature being added in (although I don't always read all my emails 🙂 )

     

    Thanks for the clarification.

     

    Jill

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