You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jclarkw's avatar
jclarkw
New member | Level 2
2 years ago

Can't Display Size of Folder(s)

Tried to follow instructions in "To view the size of a folder on dropbox.com," but cannot get past step 3:

Which ellipsis?

Never see a "Calculate size" button.

Please help!

 

So far only a Basic member using Chrome browser on Windows 10. -- jclarkw

desktop
Storage space
  • Jay's avatar
    Jay
    2 years ago

    Hi jclarkw, thanks for messaging the Community.

     

    If you want to sort by size, make sure that you've enabled the Size column, and then click this ellipsis on the right.

     

     

    If you have any further queries, feel free to message back.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi jclarkw, thanks for messaging the Community.

     

    If you want to sort by size, make sure that you've enabled the Size column, and then click this ellipsis on the right.

     

     

    If you have any further queries, feel free to message back.

    • jclarkw's avatar
      jclarkw
      New member | Level 2
      2 years ago

      Thanks, Jay -- That worked fine.  My problem was that the instructions say:

      4. Click "..." (ellipsis) above the file list."

    • PFSE's avatar
      PFSE
      Helpful | Level 6
      7 months ago

      Calculate Size is NOT an option. Why can't it just show under Folder Info?

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        7 months ago
        PFSE wrote:

        Calculate Size is NOT an option.

        It is an option. Make sure you have the Size column visible, then select the folder and Calculate Size will be one of the options under the ellipsis (three dots) menu.

         

         

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!