We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

BenAltizer's avatar
BenAltizer
New member | Level 2
2 years ago

Cannot Make Files Online-Only On Mac

I am essentially out of space on my computer despite having plenty available in the cloud, and the hundreds of gB's I'm using are taking up space on both my dropbox and my computer itself. When I rig...
Desktop
Mac
Storage space
Sync
erikbonnie's avatar
erikbonnie
Explorer | Level 4

I am also having the same issue despite troubleshooting a whole bunch of different fixes. I am Mac OS 13.4.  I have deselected all files under Selective Sync. I have selected "online only" for individual folders and files (and nothing happens, they don't switch to online only). I've made all new files "online only."  I am at wits end. 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey erikbonnie, sorry to hear about this.

 

Have you checked your account settings, to make sure that the Dropbox system extension is enabled?

  • erikbonnie's avatar
    erikbonnie
    Explorer | Level 4
    10 months ago

    Mac Support helped me figure out how to address the issue. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!