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Forum Discussion
About to reach maximum capacity with... no personal file posted !?!
Hi,
I am harassed by emails warning me that my 2GB free capacity is about to be reached.
I have absolutely no personal files on Dropbox but a RW access to a 3TB community space.
I do not intend to use personal space, so every member of our group buying 3TB each is not a solution.
What did I misunderstood?
How to get rid of these warning mails ?
- Hi rsecoy, since shared folders take up quota on your account, you can simply delete the entire folder from your account.
Afterwards, you can ask the owner to create a shared link to the folder, which will allow you to view it on the site, and a file request link, so you can upload files to their account directly.
- Mark
Super User II
As the shared folder is in your account it uses your quota. Therefore you need enough space to be able to put it in your account. Your account does not benefit in any way from the other users upgrade.
I also have the problem that I probably downloaded a shared files into my account which are over the 2TB limit. Actually, I never intended to download these folders. I only want to access the files on the other users account and to be able to upload to that users account. How do I delete these files off my account and my computer? If I delete them on my computer, will they also delete from the other users shared account? Thank you.
- Jay
Dropbox Staff
Hi rsecoy, since shared folders take up quota on your account, you can simply delete the entire folder from your account.
Afterwards, you can ask the owner to create a shared link to the folder, which will allow you to view it on the site, and a file request link, so you can upload files to their account directly.
