You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Didier Fitvoye
4 years agoNew member | Level 2
About to reach maximum capacity with... no personal file posted !?!
Hi,
I am harassed by emails warning me that my 2GB free capacity is about to be reached.
I have absolutely no personal files on Dropbox but a RW access to a 3TB community space.
I do not intend to use personal space, so every member of our group buying 3TB each is not a solution.
What did I misunderstood?
How to get rid of these warning mails ?
- Hi rsecoy, since shared folders take up quota on your account, you can simply delete the entire folder from your account.
Afterwards, you can ask the owner to create a shared link to the folder, which will allow you to view it on the site, and a file request link, so you can upload files to their account directly.
- MarkSuper User II
As the shared folder is in your account it uses your quota. Therefore you need enough space to be able to put it in your account. Your account does not benefit in any way from the other users upgrade.
- rsecoyNew member | Level 2
I also have the problem that I probably downloaded a shared files into my account which are over the 2TB limit. Actually, I never intended to download these folders. I only want to access the files on the other users account and to be able to upload to that users account. How do I delete these files off my account and my computer? If I delete them on my computer, will they also delete from the other users shared account? Thank you.
- JayDropbox StaffHi rsecoy, since shared folders take up quota on your account, you can simply delete the entire folder from your account.
Afterwards, you can ask the owner to create a shared link to the folder, which will allow you to view it on the site, and a file request link, so you can upload files to their account directly.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!