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Forum Discussion
100 GB PROMOTION HP+DROPBOX
Hello! A few days ago I bought an HP laptop on which the Dropbox application was pre-installed. If you signed up or logged in, they gave you about 100GB for one year free. A few days have passed, and...
Any advice? very frustrated.
I got a HP desktop and saw the 100GB dropbox promo app in the taskbar, I signed in to my existing account using the default installer (Didn't go to the website, used the promo app). I've fulfilled the getting started and tried restarting. Still the promo space did not get added. Very disappointed, any tips on how to get it added properly?
maher1982
Super User
Super UserHello,
There may be a variety of reasons you're not eligible to redeem the promotional space:
- You're only eligible to redeem the same type of promotional deal once. For example, you can't redeem the HP promotion more than once, even if you buy multiple eligible HP devices.
- The Dropbox app was not pre-loaded on your device.
- You bought your device pre-owned or refurbished, and the previous owner redeemed the promotion associated with the device. Each device can only earn promotional space once.
- Your device may not be eligible for the promotion due to some country and retailer exclusions.
- Some HP promotions may only apply to new Dropbox users.
