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Forum Discussion
HP+Dropbox promotional offer activation problem
I recently bought a HP Envy 360 and signed up for the HP+Dropbox 100 BG promotional offer. I received the email saying it would be applied to my Dropbox account. But there was some confusion about the email address I used to sign up and I accidentally deleted that account. I signed up again with the same email but now I'm unable to see the offer or any way to activate it. What can I do to rectify this?
- Hi sebastian12, welcome to our Community!
As Mark said, if you deleted the account, then I'm afraid you also deleted the promotional space along with it.
I hope this clarifies.
- Mark
Super User II
I'm afraid you've almost certainly lost the space - space is not transferable. If you deleted an account it also loses everything associated with it
Oh no! 😞
I had a bad feeling that was going to be the answer I get but I was hoping there would be something I could do to salvage the situation.Thanks for your reply Mark!
Is there no way to get in touch with someone @Dropbox who might be able to help with the situation?
