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Forum Discussion
dualice
3 years agoNew member | Level 2
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
- 3 years ago
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
Anandarup
2 years agoNew member | Level 2
Hi. I have received edit request of a folder, which has 2000 GB space. But when I am trying to upload files, I can't upload files more than 2gb of space. I have a basic account. but the owner of the folder is a subscriber of a paid plan. What am I doing wrong?
- Rich2 years agoSuper User II
Anandarup wrote:
I can't upload files more than 2gb of space. I have a basic account. but the owner of the folder is a subscriber of a paid plan. What am I doing wrong?
You're not doing anything wrong. Since you have your own COPY of the shared folder in your account, you need to have enough space in your account for anything stored in the folder. You're not uploading directly to someone else's folder.
If you just need to be able to upload files to someone else and will have no need to access those files again, ask the other person to send you a file request instead.
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