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Forum Discussion
Why can't I upload into a shared folder?
I was invited by another Dropbox user to share files with him into folders on his account that he created. He pays for a ton of storage. But when I upload anything into his folder, it counts against ...
Hi StevieP, thanks for joining the Community!
The Dropbox quota is calculated based on the total contents of your Dropbox, which includes shared folders.
As every member of a shared folder can add and modify the files in the shared folder, the shared folder takes up space in each member's account.
If you need to upload files to their account, they can create a file request for you to do so, without using up any of your quota.
If you need any more details, feel free to message back!Mod note: updated links in post [last update 2023]
I am not the owner of the folder but was invited to join and am the only one uploading documents to the folder. I got a message I've reached my maximum space and must upgrade. I assumed the owner had to upgrade so I could get more space. How does Dropbox work? I'm confused
- Mark
Super User II
Unfortunately you've assumed wrong. Shared folders use up the quota of everybody inside the folder so if you are a member of it you also need to have enough space to access it
Ok, I'll upgrade my account from free to professional. Should I notify the other members that they'll also need to upgrade in order to view the documents I've uploaded to our shared folder?
- Nancy
Dropbox Staff
Hey retiredbutstillworking, sorry to jump in here.
Have they also notified you that they have issues with their Dropbox space, after sharing content with them?
If not, they don’t need to upgrade their account right away, but they can do so later on, if they run out of space, as well.
