You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
senator12
8 years agoHelpful | Level 5
UPLOADING RAW PHOTO FILES TO DROPBOX
Why does Dropbox not upload RAW photos from Mac Photos. It seems to alter them to JPEG
Hi senator12,
I did a quick google search and it sounds like drag-and-drop from Photos to Finder exports those files using whatever the selected or default export method is. In this case, it sounds like it is exporting as jpg. You need to go back to Photos and select the original files to add to Dropbox. I don't use Photos myself, but if you go back to Photos and right click on the image you might be able to open it in its real location in Finder, or be able to "export original" somehow.
- 310EIStar | Level 17
Hello, senator12...
Dropbox doesn't convert your RAW files... you're probably looking at the preview via the web interface. If you upload a RAW file then it remains a RAW file.
Try using the Desktop Client.
HELP CENTER ARTICLES:- How do I install Dropbox?
- Where can I find the full Desktop Client installation file?
- Where is my Dropbox folder?
- How do I add or upload files to my Dropbox?
- What is a system tray or menu bar?
- Save hard drive space with selective sync.
- How do I make Dropbox sync faster or control the bandwidth used?
- senator12Helpful | Level 5
Just tried to upload a RAW photo. Shown as JPEG in Dropbox. When downloaded back to my Macbook it came back as a JPEG. Anyone got any ideas??
- MarkSuper User IIYou've downloaded the preview from the website.
To redownload it in its original version make sure you use the Dropbox download options and not right click -> save as or that you are downloading from www.dropbox.com/home
- Boygeil89New member | Level 2
Hey folks
This Thread helped me a lot!
I actually had to realise first, that the pictures, which I had uploaded via the "Photos" app on my iPhone (Share --> DropBox)m were re-downloaded from iCloud and some received the current than their real date. Hence the pictures I had checken on DropBox Online showed the current date. The pictures - way back to 2011 - which I managed to transfer (each year) from iPhone to iPhone, got the right date on them.
It took me several weeks now, to learn this.Just to repeat: DropBox maintains the original format (unless you activate the "automation" to do anything).
Kind regards
Howard
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!