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Forum Discussion

chrisgal 's avatar
chrisgal
New member | Level 2
2 years ago

Upload failed via mobile

Hello since view days I can‘t upload my fotos with Dropbox App from Iphone. I always get this info: „upload from VV.jpg not possible. File Name Could be invalid“ I tried several Fotos and diffent fil...
Mobile
Sync
upload
  • chrisgal 's avatar
    chrisgal
    2 years ago
    Hey, iOS 16.4.1 (a), Dropbox the latest one. No Camera Icon and copy-paste doesnt work. I restarted my phone. Now it works. Sorry and thank you for supporting

    Best regards
    Christoph
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi @chrisgal, thanks for bringing this to our attention.

 

Could you attach a screenshot showing this information?

 

This will help me to assist further!

chrisgal 's avatar
chrisgal
New member | Level 2
2 years ago
Hey, Thank you for fast Feedback. How can I Share a screenshot, here is no Option to Upload or a attach something to my Message. Sorry. Best regards Christoph
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    There should be a camera icon in the reply box. If not, you can copy your screenshot and paste it into your reply.

     

    In the meantime, what version of iOS and the Dropbox mobile app are you running currently?

    • chrisgal 's avatar
      chrisgal
      New member | Level 2
      2 years ago
      Hey, iOS 16.4.1 (a), Dropbox the latest one. No Camera Icon and copy-paste doesnt work. I restarted my phone. Now it works. Sorry and thank you for supporting

      Best regards
      Christoph
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        No worries, glad to hear you were able to resolve the issue. If you need any further assistance in the future, please let me know!

         

        Enjoy your weekend!

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