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Forum Discussion

Noah808's avatar
Noah808
New member | Level 2
3 years ago

Failed to upload File

I am uploading simple PDFs and I am getting the same error every single time.

 

It will hang on finalizing and throw

 

Upload Failed. Please Try Again

 

 


  • Noah808 wrote:

    I am uploading simple PDFs and I am getting the same error every single time.


    Wait a little while and try again. Dropbox just had a brief interruption with some services.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Noah808 wrote:

    I am uploading simple PDFs and I am getting the same error every single time.


    Wait a little while and try again. Dropbox just had a brief interruption with some services.

    • shellynyc's avatar
      shellynyc
      Explorer | Level 4

      I've been having this problem with all my upload attempts over SEVERAL days... different companies/accounts/shared folders.  

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey shellynyc, sorry to hear about this.

         

        If this persists after clearing your browser's cache or on another browser, could you send us a screenshot of the exact error you're getting so that we can have a visual too?

    • debangerman's avatar
      debangerman
      New member | Level 2

      I have been having the exact same problem uploading anything from simple pdfs to large backup files or mp4 - for nearly a week now. It is only happening on my desktop. My laptop works fine, so it's not my internet. I have tried clearing my cache.  I have not recently installed new software or had a software update. I have tried both Firefox and Edge.Same problem across platforms. HELP!! I can't get my work done!!

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi debangerman, welcome to our Community! 

         

        Odd behavior right there. If you try an incognito tab on any of your browsers, do you notice the same behavior? 

         

        Also, just to rule the possibility of your account not having enough space, could you check your plan page, and let me know what it reports?

         

        Thanks a bunch! 

  • Manjunathc's avatar
    Manjunathc
    Explorer | Level 3

    Hi 
    I am unable to upload files in my drop box shared folder. The data I have on the shared folder is 750 Mb but when i tried to upload any files I get alert message ''storage full''.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hi Manjunathc, I'd be more than happy to help!

       

      Could you let me know what your plan page reports? If you feel like it, you can also upload a screenshot. 

       

      Let me know more, and we'll take it from there! 

      • Manjunathc's avatar
        Manjunathc
        Explorer | Level 3

        Attached files are images of the error I am facing while trying to share files to Drop Box. I have only used 750 Mb, but I still have up to 1.5 Gb of space. Please review and advise.

         

  • Pdigilio's avatar
    Pdigilio
    Explorer | Level 4

    same. and all im ever told as a solution is "your internet is slow" no its not. I have tried this on several different routers, several different computers. dropbox simply, just, doesn't, work. 

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff

      Hey Pdigilio - sorry to hear about this.

       

      If you still get the same error after clearing your browser's cache or on another browser, could you send us a screenshot so that we can have a visual too?

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