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joshbreindel's avatar
joshbreindel
New member | Level 1
19 days ago

There's a .canary file causing syncing issues on my Dropbox app.

Hey all!  My local backup software failed out yesterday - it reported that there was a file in use in Dropbox.  I poked around and found that ".canary" in my Dropbox cache was marked with the syncing...
Delete
desktop
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Mark's avatar
Mark
Icon for Super User II rankSuper User II

That isnt a Dropbox file, it sounds like you are using a work device? And if so that file is part of the security software/settings of the employer to help detect unauthorised access and use. 

Have a look at https://help.eset.com/glossary/en-US/canary_file.html

joshbreindel's avatar
joshbreindel
New member | Level 1
18 days ago

Thanks for the reply!  I was afraid this wasn't a Dropbox file...

Interstingly, I have the app on three computers - the two personal ones I mentioned above and on my work computer.  I checked my work computer today, and that ".canary" file ISN'T on my work computer and IS on my two homes ones!

Any additional ideas greatly appreciated!

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