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Forum Discussion

joshbreindel's avatar
joshbreindel
New member | Level 1
19 days ago

There's a .canary file causing syncing issues on my Dropbox app.

Hey all!  My local backup software failed out yesterday - it reported that there was a file in use in Dropbox.  I poked around and found that ".canary" in my Dropbox cache was marked with the syncing...
Delete
desktop
sync
Mark's avatar
Mark
Icon for Super User II rankSuper User II
19 days ago

That isnt a Dropbox file, it sounds like you are using a work device? And if so that file is part of the security software/settings of the employer to help detect unauthorised access and use. 

Have a look at https://help.eset.com/glossary/en-US/canary_file.html

  • joshbreindel's avatar
    joshbreindel
    New member | Level 1
    18 days ago

    Thanks for the reply!  I was afraid this wasn't a Dropbox file...

    Interstingly, I have the app on three computers - the two personal ones I mentioned above and on my work computer.  I checked my work computer today, and that ".canary" file ISN'T on my work computer and IS on my two homes ones!

    Any additional ideas greatly appreciated!

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