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Forum Discussion
There was a problem completing this request on https://www.dropbox.com/share/links
Hi, I am facing an issue where I am seeing "There was a problem completing this request" when visiting https://www.dropbox.com/share/links. Looking at the dev tools, I noticed that loading the pa...
I can confirm that this has now been resolved offline.
Hi, I noticed the behavior on Firefox (private browsing), but it persists even on Chromium (regular). I am attaching a screenshot showcasing the URL, error message, as well as the 16 requests to list_shared_links, of which the last one is a 429 as mentioned in the original post.
Hannah
Dropbox Staff
Dropbox StaffHey DB_IG, sorry to jump in, but just to check, are you seeing the same thing, when you're connected to a different network?
Hi, yes, this happens on other networks too. This is because the Dropbox website itself is generating too many (and unneeded) requests to list_shared_links in a short period of time, hence causing the 429 with an error message of too_many_requests. This is unfortunately not a configuration issue on my side, but a bug that a Dropbox engineer would need to fix for https://www.dropbox.com/share/links.
- Hannah
Thanks for the update, DB_IG.
Can you also make sure to clear your browser's cache and to make sure that you have the latest version of Firefox installed (115.0.3)?
Hi, I have cleared my cache several times, and am on the latest version of Firefox (which is actually 116.0 as of today).
