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Forum Discussion
Sync problems and files no more on harddrives
Hello I have a probleme with Dropbox on Mac Os Monterey - Dropbox app v174.4.5852. I have a lot of space on my hard drive and my Dropbox is not full. Frist time in 10 years. Somes files and folders ...
Hi starsk, thanks for bringing this to our attention.
It sounds like you have the newer version of the Dropbox desktop application for Mac OS.
This behavior occurs when files are 'Available', so they can be viewed on the machine, but they'll return to being online-only to free up space.
If you want files to remain on your machine, you can mark them as 'Available offline'.
If you have any further queries, feel free to message back.
Jay
Dropbox Staff
Dropbox StaffHi starsk, thanks for bringing this to our attention.
It sounds like you have the newer version of the Dropbox desktop application for Mac OS.
This behavior occurs when files are 'Available', so they can be viewed on the machine, but they'll return to being online-only to free up space.
If you want files to remain on your machine, you can mark them as 'Available offline'.
If you have any further queries, feel free to message back.
Thanks for your answer. I see what you mean. I really don't like this new behaviour. Is there a way to tell the Dropbox app to leave my files in peace on my hard drive ? What I liked with previous Dropbox is the fact to save online and sync the files from my Dropbox folder and trust eyes closed that they remain on my hard drive. I guess this is the so called "smart sync" fonction ? How to disable it ? thanks
- Jay
Currently, there isn't a way to disable it entirely. You could choose to mark the entire Dropbox folder as available offline, which will apply to all files and folders inside it.
Thanks for your answer. That is very unfortunate. I really don't understand DropBox development politic. I have been a user for more than 10 years. Dropbox is now pushing some features that I really don't need and is destroying the major one I was using the tool : reliability regarding my files. That's a shame.
