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Forum Discussion
Suddenly getting sync errors related to file names with special characters
I'm on Windows 10 and have been using dropbox for 5+ years. In the last 2 days, suddenly I have been getting sync errors for around 2500+ files and the error is related to file naming issues. The odd thing is these files have been in dropbox for over 3 years and have always synced with no error messages - so why won't it sync now?
- Lusil
Dropbox Staff
I'm having the same problem suddenly today. I started trying to fix them but suddenly loads more are appearing. I'm using a Mac and have been using it without errors for years.
Julia
- Lusil
Error message is as follows:
"Couldn't sync 1488 files.
View sync issues on Dropbox settings menu."There are 2 options beneath the error message, "view" and "dismiss". If I press view, I get a list of the files that fail to sync and message suggesting I remove special characters. (the characters that seem to be an issue are ">" and "?" and "_").
The dropbox icon in the system tray (next to the clock) shows a "1" in red.
- Lusil
Hi,
Very unclear how this can be solved. I will NOT rename my 2000 files that have now suddenly became problematic.. How can I automatically replace all special characters by normal characters?
Thanks
- Lusil
