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Forum Discussion
Stuck in syncing and finder options are all gone
I've had nothing but problems this week with dropbox on my mac with Ventura 13.0.1
1. The mac icon shows that I am constantly syncing for the last few days. I've left the computer on and it never...
Hannah
Dropbox Staff
Dropbox StaffHi and thanks for joining our Community, ChristopherMagic .
Sorry to see your having trouble with our desktop app.
Can you please check the exact sync status and version of the app for me?
You can hover over the Dropbox icon in your menu bar with your mouse to see this info.
If you also click on the Dropbox icon, then on your initials/profile pic and then on "view sync issues", do you see anything listed there?
Let me know what you find and we'll go from there.
I also just noticed that I no longer of the finder icons indicating if the files are local or online online.
Thanks.
- Jay
Hi @ChristopherMagic, have you paused syncing in the Dropbox desktop application?
Do you have any other cloud services running at the same time as the Dropbox app?
No, I have not paused anything and nothing else is running.
- Jay
What is the current location of the Dropbox folder on your machine?
When you click the Dropbox icon in the menu bar, what is the message on the bottom left?
