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Forum Discussion
Strange symbol on folder icon and can't change to offline
I have a strange symbol on the folder icon and I am not able to make this directory off-line. In fact, within the folder, no symbols appear at all on the folders within. I cannot find this symbol in the list of symbols or anywhere for that matter. What does this mean?
- Rich
Super User II
mplural wrote:
I cannot find this symbol in the list of symbols or anywhere for that matter. What does this mean?
That's not a Dropbox icon. I'm not familiar with an application that uses such an icon.
I have a strange symbol on the folder icon and I am not able to make this directory off-line.Is the Dropbox application running and visible in your system tray? If it is, have you tried reinstalling it yet?
It is running and all other folders have symbols that I recognize and work fine. This is the only folder with that. I have not tried re-installing as this is my work computer where everything is stored and I'm leery of doing that.
- Jay
Dropbox Staff
Hi mplural, thanks for messaging the Community.
Just for clarification, what is the full file path for that folder? Is it the Dropbox folder, or a subfolder? What is the exact version of Windows that you're using?
Could you attach a larger screenshot, while hiding any personal names, in order to understand what we're seeing?
This will help me to assist further!
