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vanhoabui's avatar
vanhoabui
New member | Level 2
10 months ago

Sharing activity suspended due to Terms of Service violation

Hello,  I have been using Dropbox for years and recently I got the following message when trying to share a file or a folder.    "We’ve suspended your sharing activity because of a violation of...
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi vanhoabui, and welcome to the forum. 

 

It sounds like your sharing activity has been banned indeed (for more info, please check this Help Center article).

 

Has the ban persisted for more than 24h? 

 

If yes, I can log a ticket for you and check this further. 

 

Keep me updated.

  • vanhoabui's avatar
    vanhoabui
    New member | Level 2
    10 months ago

    Hi Nancy,

     

    The ban has been in place for more than 24 hours. Please help me resolve it. Thank you.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      No worries, vanhoabui. I’ve just opened a ticket for you.  

       

      Please check it, and let me know if you’ve received it in the same email thread.

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