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tonyr2023's avatar
tonyr2023
Helpful | Level 6
2 years ago

Shared link won't go away

In the app for Iphone I keep receiving a message that someone has shared a link with me to a file. I dismiss the message but it comes back next time I open the app. I also keeps coming back if I view...
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  • tonyr2023's avatar
    tonyr2023
    2 years ago

    Hi Jay,

    There is nothing in either of those.

     

    However, the popup message no longer appears on either my phone or my wife's! I have not changed anything but the result is good!

     

    I guess our phones were scared because I started talking to you - you rock!

     

    Thanks,

    Tony

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Thanks for the image, could you check if there are any notifications in the bell icon?

 

Could you also check that there aren't any shared files on this page?

tonyr2023's avatar
tonyr2023
Helpful | Level 6
2 years ago

Hi Jay,

There is nothing in either of those.

 

However, the popup message no longer appears on either my phone or my wife's! I have not changed anything but the result is good!

 

I guess our phones were scared because I started talking to you - you rock!

 

Thanks,

Tony

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    No worries, I'm glad to see that you're not seeing this message any longer!

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