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Arafel's avatar
Arafel
Explorer | Level 3
2 years ago
Solved

Can't access shared links

A friend is trying to share some files with me. He can see them on his end, but when I click the links he sends I get a 400 error that says "Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home. "

 

He has tried to reset the folder and link three times with no success. I have tried on two different computers and my phone with multiple browsers and I get the same message. What needs to be fixed to make this happen?

  • Bruna_'s avatar
    Bruna_
    8 years ago
    OlĂĄ Lean,

    Agradecemos por usar nosso fĂłrum!

    O Dropbox guarda uma cĂłpia de todos os seus arquivos por 30 dias apĂłs a exclusĂŁo.

    Caso esses arquivos tenham sido eliminados a menos de 30 dias, vocĂȘ pode restaurĂĄ-los, diretamente da pĂĄgina de Arquivos excluĂ­dos:

    https://www.dropbox.com/deleted_files

    Para obter mais informaçÔes de como restaurar arquivos eliminados, leia o artigo seguinte:

    https://www.dropbox.com/help/security/recover-deleted-files

    Se os arquivos tiverem corrompidos ou a pĂĄgina nĂŁo permitir a restauração por ser um grande nĂșmero de arquivos, entre em contato com nossa equipe de Suporte tĂ©cnico para que possamos tentar restaurĂĄ-los. Leia mais detalhes sobre isso no link abaixo:

    https://www.dropbox.com/help/security/contact-support-missing-files

    Espero que isso esclareça suas dĂșvidas e que seja Ăștil!

    Atenciosamente,
    Bruna

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A friend is trying to share some files with me. He can see them on his end, but when I click the links he sends I get a 400 error that says \"Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home. \"

\n

 

\n

He has tried to reset the folder and link three times with no success. I have tried on two different computers and my phone with multiple browsers and I get the same message. What needs to be fixed to make this happen?

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A friend is trying to share some files with me. He can see them on his end, but when I click the links he sends I get a 400 error that says \"Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home. \"

\n

 

\n

He has tried to reset the folder and link three times with no success. I have tried on two different computers and my phone with multiple browsers and I get the same message. What needs to be fixed to make this happen?

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Arafel wrote:
\n

A friend is trying to share some files with me. He can see them on his end, but when I click the links he sends I get a 400 error ...

\n
\n

What do the links look like? Scramble the file name or a portion of the link so it doesn't work, and post one here.

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Arafel 

\n

 

\n

That appears to be the proper format for a link. Towards the end of the link it says & before the dl. Change it so that it's just & before the dl (remove the amp;).

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