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Forum Discussion
Shared folder is being added to the wrong account
A folder was shared with me using the email I have attached to my personal account but when I try to add it to my personal dropbox account it keeps adding it to the business account that I am a membe...
I got it to work. I clicked the emailed link- it opened in dropbox (it automatically switched to my business account) I copied the link from the "copy link" button inside Dropbox then I signed out both accounts. Pasted the link, clicked on the option to add the folder to Dropbox account- logged into my personal account. Phew. Not sure why I was stuck in that loop. But all good now.
Thanks!
I was wrong in my terminology. He didn't share the folder he sent me a link to a folder that I wanted to add to my personal dropbox. It is a lot of large files and it downloads better from the desktop app.
He definitely sent it to my personal email account. I don't see it in my notification or shared folder because it was a link not an invite.
Still is trying to add it to the business/team account.
Thank you for your help!
I got it to work. I clicked the emailed link- it opened in dropbox (it automatically switched to my business account) I copied the link from the "copy link" button inside Dropbox then I signed out both accounts. Pasted the link, clicked on the option to add the folder to Dropbox account- logged into my personal account. Phew. Not sure why I was stuck in that loop. But all good now.
Thanks!
