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Forum Discussion
See folders on website but not laptop
I havent been on Dropbox for about a year, I consult witha company tht has a Business account. The gentleman I work with at the company created a new folder and shared it with me. I can see it on the website but not my computer. I created a new folder on the website and shared it with my boss. I can't see that folder on my laptop either. I use to use selective syncs to turn on and off folders to use but cant find it on the website. Does Smart Sync come included with the Business account? They may already have it.
Oh and I upgraded to Windows 10 is that going to be an issue? Any help will be appreciated. I already wasted an hour on this and nothing seems to work.
- Lusil
Dropbox Staff
Hi Lusil,
Thanks for your response. Through a derivative of what you shared I did get selective sync working on my laptop. When I reinstalled DropBox and changed the setting to Local and then turned off most folders in selective sync and judt kept the few I need on this phase of the project. By only selecting a couple of folders to sync I saved my hard drive from being overloaded.
As to what plan my company has I don't know, we have been using Dropbox for about 5 years and we do have unlimited space. I emailed the company plan admin the things you suggested we try, she has the privlidge to check them. I think we may be grandfathered in to have Smart Sync for all our users but will get a difinitive answer from our admin hopefully today.
Thanks again.
Doug
- Lusil
